When I first started hearing about Sally Hogshead’s book, Fascinate, I was convinced she had it all wrong. Why would anyone want to fascinate potential customers when they could be engaging and selling to them? Fascinate seemed like the wrong word.
But I’m the one that was wrong.
Sally’s definition of fascinate comes from the Latin word fascinare which means “to bewitch.” When she says fascinate, she doesn’t just mean entertain, she means engage and influence the behavior of others. To quote from the book, “interest is not enough. Neither is awareness, intent to purchase, or having share-of-mind, or any of the other jargon thrown into Power Point slides…” Couldn’t have said it better myself.
This book walks the reader through seven fascination triggers (lust, mystique, alarm, prestige, power, vice, and trust) and explains how each can add interest and intrigue to your product or service—with the intention of selling more of it.
Best of all, Sally doesn’t just write about the triggers, she walks the reader through the process of identifying the right triggers, developing “badges” to make the triggers work, then gives a few tips on executing on the whole process. There’s a lot to like here (although I get the sense that working through the process with Sally in person would be a lot more effective than doing it on your own with only the book as a guide).
Interestingly, the section on developing badges reads a lot like this post about the places you can look to find a brand story. When it comes right down to it, Sally’s book has a lot to say about creating compelling stories for your brand.
It’s a book that belongs in every marketer’s tool box.
A Few Fascination Links:
• Order the book here.
• Find out what your personal fascination triggers are here.
• And check out a great Slideshare presentation here.
• I’ve written about Sally before, here, for example.
• Download a free copy of Sally’s first book, here.